Privacy Policy

Information We Collect

Medical Information

• Medical history and current conditions
• Current medications and treatments
• Symptoms and health concerns
• Previous medical marijuana experience
• Consultation notes and recommendations

Personal Information

• Full name and date of birth
• Contact information (address, phone, email)
• Government-issued ID for verification
• Payment information for consultation fees
• Appointment scheduling preferences

Technical Information

• IP address and browser information
• Phone information for telephone consultations
• Website usage and interaction data
• Login and session information

How We Use Your Information

Medical Purposes

• Conducting telephone medical consultations
• Evaluating qualifying conditions for medical marijuana
• Providing medical recommendations and documentation
• Maintaining medical records for continuity of care
• Communicating about your treatment and care

Administrative Purposes

• Scheduling and managing appointments
• Processing payments and billing
• Sending appointment reminders and follow-ups
• Improving our services and patient experience
• Complying with legal and regulatory requirements

Information Sharing and Disclosure

Authorized Disclosures

• With your written consent or authorization
• To licensed healthcare providers involved in your care
• For payment processing and billing purposes
• As required by law or legal process
• In medical emergencies to protect your health and safety

Service Providers

We may share information with trusted service providers who assist us in operating our platform, including:

• Secure telephone consultation services
• Secure payment processing services
• Electronic health record systems
• Appointment scheduling services

Data Security and Protection

Security Measures

• End-to-end encryption for all data transmission
• Secure, encrypted databases for data storage
• Multi-factor authentication for provider access
• Regular security audits and vulnerability assessments
• Staff training on privacy compliance and data protection

Access Controls

• Minimum necessary access principle for all staff
• Role-based access controls for different user types
• Audit logs for all data access and modifications
• Automatic session timeouts for inactive accounts

Your Privacy Rights

Under applicable privacy laws, you have the following rights:

Access and Portability

• Request access to your medical records and personal information
• Receive copies of your health information in electronic format
• Request that we transmit your information to another provider

Correction and Amendment

• Request corrections to inaccurate or incomplete information
• Add statements to your medical record regarding care
• Request amendments to your health information

Restriction and Communication

• Request restrictions on how we use or disclose your information
• Choose how and where we contact you
• Request confidential communications

Data Retention

We retain your medical information in accordance with Michigan state laws and medical record retention requirements:

• Medical records: 7 years from last date of service
• Consultation notes: 7 years from consultation date
• Payment records: 7 years for tax and billing purposes
• Marketing preferences: Until you opt out or close your account

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Providing notice during your next consultation

Your continued use of our services after any changes indicates your acceptance of the updated policy.